Privacy Policy

Last Updated: April 25, 2026

1. Introduction

Welcome to UberGeeks (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, contact us, purchase remote support, or interact with our content, including videos and online resources.

By using our website (https://ubergeeks.biz) and our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

This includes information that can identify you, such as:

• Full name
• Email address
• Phone number
• Mailing address
• Business name
• Payment details (processed securely through third-party providers such as QuickBooks Online)
• Service request details

Non-Personal Information

We may automatically collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Website interaction data
• Referral sources

3. How We Collect Information

We may collect information in the following ways:

Directly from You

When you:

• Fill out a contact form
• Request a quote
• Schedule a consultation
• Purchase remote support services
• Subscribe to updates
• Contact us by phone, email, or social media

Automatically

Through:

• Cookies
• Analytics tools (such as Google Analytics)
• Website usage tracking technologies
• Third-party integrations and payment processors

4. How We Use Your Information

We may use your information for the following purposes:

• To provide computer repair, IT support, remote support, networking, web design, and other services
• To respond to inquiries and customer support requests
• To process payments and service bookings
• To improve our website and user experience
• To send service updates and important notifications
• To provide marketing communications (only where permitted)
• To comply with legal obligations

5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Trusted third-party service providers (such as payment processors, hosting providers, and analytics services)
• Legal authorities when required by law
• Service partners when necessary to complete requested services

All third-party providers are expected to protect your information appropriately.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

Cookies may be used for:

• Website performance
• Analytics
• Remembering preferences
• Marketing and advertising optimization

You may disable cookies through your browser settings, though some features may not function properly.

7. Your Rights and Choices

You may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Disable cookies through browser settings

To make requests, please contact us using the information below.

8. Payment Processing

Payments for services such as IT Consultation & Remote Support may be processed through third-party providers including QuickBooks Online.

We do not store your full payment information directly on our website. Payment processors handle transactions securely according to their own privacy and security policies.

9. Remote Support & Data Responsibility

By requesting remote support services, you acknowledge and agree that:

• You authorize UberGeeks to access your device remotely for troubleshooting and support
• You are responsible for backing up your important files and data before service
• UberGeeks is not responsible for data loss, hardware failure, software conflicts, account access issues, or system damage resulting from pre-existing conditions or third-party software

While we take great care, remote support and repair services involve inherent risks.

10. Data Security

We use reasonable security measures to help protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites including YouTube, Google, QuickBooks, Amazon, eBay, and other external services.

We are not responsible for the privacy practices or content of third-party websites.

12. Educational & Entertainment Content Disclaimer

Videos, blog posts, tutorials, repair guides, and other information provided by UberGeeks are intended for general informational and entertainment purposes only.

They do not constitute:

• Professional IT advice
• Technical certification
• Legal advice
• Safety guarantees
• Repair guarantees
• Warranty coverage

Content should not be relied upon as a substitute for professional diagnosis or service.

13. Viewer Safety Warning & Liability Disclaimer

DO NOT ATTEMPT REPAIRS WITHOUT PROPER KNOWLEDGE

Many repairs shown in our videos may involve:

• Electrical hazards
• Battery hazards (including fire and explosion risks)
• Sharp tools and injury risks
• Risk of permanent hardware damage
• Data loss or corruption
• Personal injury
• Health hazards from improper handling of electronics

Attempting repairs without proper training, tools, or safety precautions may result in:

• Serious injury
• Fire hazards
• Property damage
• Loss of important files or data
• Permanent damage to devices
• Voided manufacturer warranties

By viewing or using our content, you acknowledge:

• You proceed entirely at your own risk
• UberGeeks is not liable for any damages, injuries, losses, or harm resulting from your actions
• You release UberGeeks from any claims related to the use of information provided through our website, videos, or services

If you are unsure, always seek professional assistance.

14. AI Transparency Notice

Some content on this website, including articles, written materials, and visual assets, may be created or enhanced using artificial intelligence (AI) tools such as ChatGPT, Gemini, Grok, Claude…etc

All AI-assisted content is reviewed and edited by our team to help ensure clarity, usefulness, and quality.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Last Updated date at the top of this page. Continued use of our website constitutes acceptance of any updated terms.

16. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

UberGeeks
🌐 https://ubergeeks.biz
📞 (808) 236-4335
📧 info@ubergeeks.biz

17. Affiliate Disclosure

Some links on this website, in blog posts, or in our video descriptions may be affiliate links. This means UberGeeks may earn a small commission if you click a link and make a purchase, at no additional cost to you.

As an Amazon Associate, we earn from qualifying purchases. We may also participate in other affiliate programs, including eBay Partner Network and other third-party referral programs.

These commissions help support our website, content creation, and educational repair videos. We only recommend products, tools, and services that we believe may be useful to our customers and viewers.

Our recommendations are based on experience and opinion, and affiliate partnerships do not influence our commitment to honest reviews and trustworthy service.

18. Consent

By using our website, purchasing services, viewing our videos, or interacting with our content, you consent to this Privacy Policy and agree to its terms.